Terms & Conditions

Hindu Swad Private Limited

Effective Date: 01 August 2025

1. Acceptance of Terms

By accessing or using Hindu Swad's website, mobile application, or services, you agree to comply with these Terms and Conditions.

2. User Accounts

Users are responsible for maintaining accurate account information and protecting login credentials. Hindu Swad may suspend accounts involved in fraudulent or unlawful activities.

3. Food Ordering Services

Hindu Swad acts as a technology platform connecting customers, restaurant partners, and delivery partners. Menu items, pricing, and availability are provided by restaurant partners.

4. Payments

Payments may be made through approved online payment gateways, UPI, cards, wallets, net banking, or cash on delivery where available. Users agree to pay all applicable charges and taxes.

5. Delivery

Estimated delivery times are indicative only. Delays may occur due to traffic, weather, restaurant preparation time, operational issues, or circumstances beyond reasonable control.

6. Cancellation and Refunds

Cancellation and refund requests shall be governed by the Hindu Swad Refund and Cancellation Policy available on the website.

7. User Conduct

Users shall not misuse the platform, provide false information, interfere with operations, abuse staff, engage in fraudulent activities, or violate any applicable law.

8. Restaurant Partner Responsibilities

Restaurant partners are responsible for food quality, menu accuracy, pricing, hygiene, statutory compliance, and food safety requirements.

9. AI-Powered Features

Hindu Swad may provide AI-based recommendations, customer support assistance, menu suggestions, demand forecasting, and operational tools. AI-generated information is provided for convenience and may not always be error-free.

10. Intellectual Property

The Hindu Swad name, logo, software, content, designs, trademarks, and technology are protected by applicable intellectual property laws.

11. Limitation of Liability

To the maximum extent permitted by law, Hindu Swad shall not be liable for indirect, incidental, special, or consequential damages arising from the use of its services.

12. Privacy

User information is handled in accordance with the Hindu Swad Privacy Policy.

13. Modifications

Hindu Swad reserves the right to update these Terms and Conditions at any time. Updated versions will be published on the official website.

14. Governing Law

These Terms and Conditions shall be governed by the laws of India. Courts having jurisdiction in Karnataka shall have exclusive jurisdiction over disputes.

15. Contact Information

Hindu Swad Private Limited
Davanagere, Karnataka, India

Email: support@hinduswad.com
Phone: +91 9740588433